Our Services

Fallen Heroes Program

The Fallen Heroes Program is our family's commitment to honor the men and women who make the ultimate sacrifice in the line of duty.This includes those brave individuals who are serving in the Armed Forces or serve as Police Officers, Firefighters, or EMS Personnel. Our Fallen Heroes Program applies to anyone killed in action in the Armed Forces or who dies in the line of duty as a Police Officer, a Firefighter or an EMS Person. These are all endeavors that are above and beyond the risk that most Americans assume. 

Therefore, in recognition of this exceptional commitment by these special individuals, should the need arise, we are proud to offer any or all of the following services at no cost to the loved ones of a Fallen Hero at any of our family owned facilities. Funds that may be paid by a government agency or other source for any of the services listed here would be made available to the family or estate of the Fallen Hero.

Respectfully, 

Jeff Sultemeier, Cemetery Manager

Our Funeral Homes Will Provide Services of Funeral Director & Staff

Includes, but is not limited to, 24 hour availability of staff to respond to initialrequest for service; arrangement conference; securing, preparing and filing of necessary authorizations, permits and certificates; preparation and placement of necessary notices; coordination of service plans with parties involved in the final disposition of the Fallen Hero. This also includes staff availability and assistance during and following the Tribute Service.

Transfer of Fallen Hero to Funeral Home

This benefit covers a 25 mile radius. Unless stated otherwise, all transfers referenced are considered local. Ernbalming which is required if you:

1) Select a service with a viewing; or

2) Arrange for shipment by common carrier or interstate transportation; or

3) Select arrangements that require us to hold the remains of the Fallen Hero for more than 30 hours provided no refrigeration is available, which we do offer as an option, or when a hermetically sealed container is not used; and provided that embalming does not conflict with religious beliefs or medical examination.

Other Preparation

Provide sanitary care, dressing and placement in casket or alternative container, cosmetology and restoration as needed.

Use of Facilities, Staff & Equipment

Tribute Ceremony at our facility or another location or a Memorial Service, Remembrance Ceremony or Gathering of Friends at any location plus Calling Hours, Visitation or Viewing and Graveside service.

Automotive Equipment

Includes Hearse (Casket Coach) to Final Disposition and Service Vehicle(s) for disposition of flowers.

Cremation

If you prefer cremation, we offer cremation service. Our cremation service includes all transfers, and the highest levels of integrity for the processing of cremated remains.

Family Estates – An individual or family can design the perfect private "garden" estate to accommodate private mausoleumas many or as few people as desired. This can be burial space, cremation space, a private mausoleum-or a combination of any or all of these forms of memorialization.

Traditional Ground Burial – Our cemeteries have a plentiful selection of traditional ground burial sections in several locations throughout the cemetery.

Entombment - A mausoleum provides an affordable alternative for those who prefer above-ground placement.

Options for placement and memorialization of cremated remains at our cemeteries include the following.

Columbariums —Beautiful and serene, columbariums offer the option of bronze or glass-front niches.The glass front niches allow for visible creative and personalized memorialization for individuals or multiple family members. Sheltered and handicapped-accessible, columbariums provide comfort and convenience.

Mausoleum Niches —A peaceful location surrounded by nature, this option is available for those preferring outdoor, above-ground placement of cremated remains. This granite columbarium contains niches that can hold either single or companion placements.

Tree-Ring Cremation Gardens —A new concept in cremation memorialization, Tree-Ring Gardens is a small, elegantly landscaped garden providing for economical individual placement of cremated remains.

Traditional Cremation Gardens —We offer several traditional cremation ground-burial options including all gardens in the park surrounded in the beauty of nature.

For other creative options, contact your cemetery representative.

"Be Well Remembered"

Complaints concerning perpetual care cemeteries should be directed to: Texas Department of Banking, 2601 North Lamar Blvd., Austin, TX 78705; 1-877-276-5554 (toll free); www.dob.texas.gov

About Cremation

The number of people choosing cremation has increased significantly in the past few years, yet cremation carries a long tradition and remains largely unchanged.

Cremation simply expedites the process of reducing a body to bone fragments through application of intense heat.

What is done before or after the cremation is up to the survivors, or up to you. You can relieve the burden of these decisions by pre-planning your arrangements in advance of need so that your wishes will be honored.

Contrary to what some people believe, Cremation does not limit choices, but, in fact, increases one's options. It is a process which is performed in a respectful and dignified manner and can be memorialized in many ways.

Cremation and Funerals

Choosing cremation neither eliminates nor does it require a funeral service. Traditional or contemporary services are often planned before or after the cremation process. A funeral service followed by cremation may be exactly the same as a funeral service followed by ground burial. They can be elaborate or simple and traditional or nontraditional. Arrangements and ceremonies tend to be as individual as the persons for whom and by whom they are made.They may be personalized specifically to reflect the life of the deceased, and thus have a special meaning. We are able to assist in any and all of your Funeral Service needs.

The Traditional Cremation Service will be just like a Complete Funeral Service except cremation will follow instead of the casketed burial. This can be accommodated by the use of a cremation casket (casket that is designed to be cremated) or the use of a rental casket. Following the viewing, service or ceremony, and eventual cremation, the cremated remains can be buried and memorialized.urnsUrns are used to hold the cremated remains. Urns can be constructed out of basic materials like cardboard or plastic, or constructed out of more protective materials like basic and semi-precious metals, ceramics, and woods.

The Memorial Service/Commemorative Gathering Cremation Service can be arranged as an immediate disposition of the body, but is most times followed by a memorial service at the church, funeral home or other location. A Memorial Service is one where the body is not present. We recommend that if you select an immediate cremation that you are allowed a time, if possible, to privately view the body as a family. If the viewing can be done in a matter of a few hours after the death then embalming will not be necessary. If there is to be a long delay (more than 8-12 hours) then embalming would be encouraged. If the viewing could not be done within 48 hours then embalming may be required. Viewing of the deceased is a very important step in acknowledging that the death has occurred. Having some type of service or ceremony is also a key ingredient to a healthy recovery of a loss due to a death.

A Non-Ceremonial Cremation refers to a cremation being provided, while limiting funeral services to the removal and transportation of the deceased into our care.

Cemetery Options for Cremation

Memorialization provides a permanent, secure place for cremated remains to be placed, and for family members and descendants to honor the lives of the deceased.

Cremation allows families many choices for memorializing a loved one. Some families choose to keep the cremated remains with them at home, or to scatter the remains over land or water. We allow the following memorialization options, among others, for cremated remains:

Memorialization Options for Cremation

Outdoor Niches - The cremated remains of your loved ones may be safely held in one of our many above ground columbarium niches.

Scattering – Your loved one's remains may be scattered freely within a dedicated, natural environment. There are also certain services which offer scattering among the sea or the stars.

Traditional Burial – In ground burial on a family plot – Urns may be buried at the head or foot of a grave site.

Personalized Memorialization – Inscribe your family member's name and a special saying on a tree plaque, park bench or other special memorial. We also have custom, unique urns and keepsakes, perfect for displaying inside your home. For an overview of these items, please visit our Merchandise pages, or contact us directly and we will help you with your needs.

What should I say?

No matter what your means of expressing your sympathy, it is important to clearly identify yourself to the family. In addition to expressing sympathy, it is appropriate, if desired, to relate to family members your fond memories of the deceased. In some cases, family members may simply want you to be a good listener to their expressions of grief or memories of the deceased. In most circumstances, it is not appropriate to inquire as to the cause of death.

When in person, sympathy should be expressed by clasping hands, an embrace, or simple statement of condolence like:

"My sympathy to you."

"It was good to know John."

"John was a fine person and friend. He will be missed."

"My sympathy to you and your mother."

Do I send flowers or gifts?

It is completely up to you and depends on the closeness of your relationship with the family or the deceased. You can send flowers to the funeral home prior to the funeral, or to the family residence at any time. Florists know what is appropriate to send in the funeral context.

Gifts in memory of the deceased are often made, particularly when the family has requested gifts in lieu of flowers. The family is notified of the gifts by a personal note from the charity or other organization.

Even if you don't make a gift, a note or card to the deceased's family expressing your thoughts of the deceased is a welcome gesture, especially if you weren't able to attend the funeral.

Do I need to be invited to a funeral or can anyone go?

Anyone can go. A funeral service is open to anyone, unless the family requests that it is a private ceremony.

Do I have to wear black?

No, wearing colorful clothing is no longer inappropriate for relatives and friends. Most people choose formal clothes like a suit, and men normally wear a tie.

Can children go to a funeral?

Yes, but toddlers and babies can be disruptive, especially if it's a long service. You can take older children if they want to go. It's a good idea to prepare them beforehand so they know what to expect.

Who travels with the funeral procession?

When the funeral ceremony and the burial are both held within the local area, it is appropriate for friends and relatives to accompany the family to the cemetery.

How can I help my friend?

On of the best ways you can help your friend is to allow them to feel what they want to feel. They may feel anger, guilt or fear. Let them talk these feelings through with you-don't try to stop them, because you think they are irrational.

What happens at the cemetery?

The casket is normally placed beside the grave, prior to when all the mourners gather at the gravesite. People then gather around the casket to listen to the rites of burial given by the clergy. Following the clergy's remarks, family members may place a flower on the casket.

Do I approach the casket? If so, what do I do?

The decision of whether or not to approach the casket is a very individual one. It is not required or considered rude if you decide against it. Many people find that viewing the deceased helps you to accept the loss and move on. If you decide to approach the casket, use that time to say your goodbyes and pay your respects. 

Keep in mind that there are often long lines to follow and everyone deserves their moment with the deceased.

What do I do when I arrive at the service?

When you arrive, quietly take a seat if the service is being held in a church or chapel. The first few rows are usually reserved for the immediate family and the casket bearers. There may be an opportunity during the service for you to share some words about the deceased. If the ceremony is being held at the interment site, seating is usually only available for the immediate family.

How often should I stay in touch?

Remember that grief doesn't go away in a few short weeks. Even one year may not be long enough to adjust to changes in your life. So, a friend who calls in three, six or 12-months time may be one of the few who still asks how things are going. Special days like birthdays or Christmas may be just the time to pick up the phone and say, "I was thinking of you today."

Planning your funeral, cremation or cemetery arrangements in advance can offer you and your family a number of benefits:

Emotional Benefits

More Time to Consider Your Options – You and your family will have time to research your options and make well-informed decisions, without feeling rushed

A Sense of Accomplishment – You'll feel good knowing that these arrangements have been taken care of

Fewer Family Concerns - Your surviving family members will have less to worry about in the event of your death

Financial Benefits 

The Prepayment Option – When you prepay, you can lock in today's prices. Our staff will explain each payment method and investment option available, and will help you make a decision that best suits you and your family

Your Family Keeps More – When you prepay, your estate will owe nothing on funeral expenses. More of your assets and life insurance proceeds will go directly to your family

Save the Amount You Need – Once you gain an understanding of all the costs involved, you can earmark a portion of your savings to cover those costs

Fewer Last-minute Expenses – When you plan in advance, your family is less likely to incur additional expenses at the time of the funeral.

Points To Consider When Pre-planning

*Choose a reputable funeral home that has a solid track record in the community.

*Make sure your funds are secured in a separate trust fund or insurance policy.

*Consider the needs of the living. Your thoughtfulness enables your survivors to participate in a meaningful final tribute that helps them grieve and gives them comfort.

*Like any contract, before signing, read it carefully and make sure you understand all the provisions. Ask questions.

*Keep a copy of your plan in a safe place. Inform a close family member or friend that you have made arrangements and where the documents are kept.

*Put everything in writing that you discuss, and get copies for you and your family.

Lakeland Hills Memorial Park provides one of the most beautiful cemeteries in the entire country. This has been brought about by the mutual understanding and cooperation of all those interested in Lakeland Hills Memorial Park, especially the cemetery space owners, the persons holding the right to be interred therein and the families of such persons.

To maintain the beauty and dignity of the cemetery, it is necessary to have rules and regulations to guide the operation of the cemetery grounds. Every Certificate of Title issued by Lakeland Hills Memorial Park contains a provision that the purchaser takes his cemetery space subject to the rules and regulations then in force and also those, which may be adopted in the future. These rules and regulations are as binding upon purchaser as though they were incorporated in the lot owner’s Certificate of Title.

No rule or regulation has ever been or will be made which is not designed to benefit the persons interested in Lakeland Hills Memorial Park individually and collectively. Experience has shown that it is only by a strict observance of these necessary rules and regulations by all persons that the standards, which people have come to expect of Lakeland Hills Memorial Park, may be maintained. All persons are required to observe the rules and regulations. In order to maintain uniformity and preserve the beauty of Lakeland Hills Memorial Park we reserve the right to change or modify the rules and regulations, which are designed in the best interest of Lakeland Hills Memorial Park and its lot owners.

The general maintenance of the cemeteries and grounds, designed to improve and maintain their appearance and condition, shall be the responsibility of the Cemetery. It shall include such items as the upkeep of drives, buildings, fences, spring and fall cleanup, raking of leaves, and the general mowing of grass pursuant to the published mowing schedule.

Click on the button below to download the entire Lakeland Hills Memorial Park Rules and Regulations

Sales / Sales Management

This position can and may include both pre-need and at-need product and service sales. Requirements include setting appointments with families to discuss needs and giving presentations to groups and organizations as well as attending burial services.

Office Management

Responsibilities include payroll, billing, order placement, filing, record entry and other administrative duties. 

Grounds Keeping/Maintenance

Maintenance of the grounds by mowing grass, weeding, removal and installation of trees, bushes, and flowers. Installation of memorials and monuments. Opening of burial space, setting up tent, chairs and lowering device and execution of burial.

If you would be interested in seasonal or full time employment with one of our locations please send an email with your resume and title of position for which you are applying to the email address listed on our contact page.